In keeping with our commitment to provide excellent patient care we are excited to introduce a new user friendly online service, ePetRecords. Andover Animal Hospital has teamed with the premier team at ePetRecords to offer you online access to your pet’s medical information. This service allows you to view or print the necessary information needed when in an emergency, traveling, boarding, or taking classes.

Here are a few additional benefits:

My Clinic - Contact the clinic via ePetRecords, even after hours, for appointment request, medication refill request, boarding reservation, or to ask a general question. We will be notified immediately of your request. Imagine how much time this can save you!

Alerts- Allows you to better manage your pet’s important medication doses by setting up email alerts. These alerts will signal it is time for your pet’s next dose and how many are remaining.

Updater- Update any contact information as well as your pet’s birthday and we will be notified immediately of these changes.

Reminders - An email reminder will be sent to you 30 days prior to any upcoming vaccines and/or examinations due dates. Your pet’s health and care is important to us, which is why we want your pet to stay current with examinations and preventative care.

How Do I Get Started?

A no cost ePetRecords serial number will be assigned to each of your pets, allowing you to access the above features. You will also be provided with a wallet card containing your pet’s serial number and first time login instructions. After receiving your serial number you can visit ePetRecords and set-up your profile.

How Can I Get A Wallet Card?

It’s easy. Just call us at 763.434.3933 or stop by our location. If you have an upcoming appointment we will assign a card to your pet at check-out. If you do not have an upcoming appointment we can provide you with a serial number over the phone or mail you a card.